Privacy Policy

Information We Collect

We collect information you provide directly to us when you request a quote, schedule service, contact us, or opt in to receive SMS messages. This may include your name, address, phone number, email address, property details, and messages you send us. We also collect limited technical information such as your device type, browser, and pages visited when you use our website.

How We Use Your Information

We use the information we collect to:

• Provide estimates, schedule work, and perform tree care services.
• Send appointment reminders, estimate and quote follow-ups, and service updates.
• Send occasional promotional messages when you have opted in.
• Respond to your questions and provide customer support.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms.

How Do We Share Your Information

We use your information to operate our business and deliver the services you request. We may disclose information to subcontractors who provide support services on our behalf, such as customer service, scheduling, and messaging platform providers, solely so they can perform those services for us. We may also disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our customers, our business, or the public.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or electronic storage is 100% secure, but we work to protect your information and review our practices regularly.

Cookies

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the site.

Your Choices

You can update or correct the information you have provided by contacting us. If you have opted in to SMS messages, you can text STOP at any time to cancel messages, or text HELP for assistance. You may also opt out of promotional emails by following the unsubscribe instructions included in those emails.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: